Saturday, August 21, 2010

About "Vacation" function....

For those of you wondering where the "Vacation" function on the old cafetalk went, this has been merged into "blockout dates"
So if you're going on holiday and are unable to take lessons during your normal available times please add a blockout period.

1. Please block the date which you have holidays.
Click "schedule"on the left hand side of you page,
then click "Blocked Times" "+" buton.
You can add Block time so that students cannot request a lesson at that time.

2. Make a general notice
If you have specific holidays,please make a notice and write it down.
It will be shown on your tutor profile page as well as TOP of student's page.
Students will know about your info.

If you have any questions,feel free to contact us.

Thank you!


Wednesday, August 11, 2010

Getting questions from students? You can direct them to our blog or FAQ.

We know sometimes students will ask you general questions about Cafetalk or on how to use a particular feature.

If you receive such a question you can *politely* redirect them to our blog or FAQ(
We've picked up a few common questions for you so you can just copy and paste the URL.

①How to change the lesson date or time of request? or How to reschedule the request?


②How to make a feedback on tutors?


③How to make a "trial" request?


④How to use coupons?


⑤How to make a request outside of tutor's available time?


If you have any questions,feel free to contact us.

Thank you!


Wednesday, August 4, 2010

Some update info

Dear all,
We would like to inform you some recent updates on the tutor page.

◇Student list
We know some tutors have many many students on your list , and it is quite hard to handle it.
We've now updated student list page, and you can make groups and distribute students.
For example,you can make groups "regular""sometimes""trial".
Please click plus button on the page and make groups,then check the students and move to the groups.

◇Fee of trial
Trial is one of the important issue to gather students,now we added the trial fee "200yen" as well.
So you can choose free,200,500,1000,1500 as a trial fee.

General notification (Promote yourself to student) is also important way to gather students.
We updated this page that you can add picture or Youtube on your notification.
We'll tweet your notification through cafetalk twitter account when you upload it.Also we will present your notification on our Facebook Fanpage as well.

◇Order of your service
On your service page, you can click and drag on a service to change its order.
Please change as the students see easily if you need.

If you have any questions, feel free to contact us.

Thank you!

cafetalk team